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Project Management

We will assign a project manager, field superintendent, engineer and other staff members as required to effectively manage the construction process.

Coordination Process

During the construction of any project, the coordination of the trades is an integral part of the process, especially with respect to the mechanical and electrical trades.

 

 

Frequently Asked Questions

Can you help me with filing my insurance claim?

Filing a property claim with your insurance carrier can be stressful. At S.H. Vaughn Construction Co., we deal with property claims everyday and we are happy to help facilitate your claim to make sure you understand your policy limits and the scope of your claim.

What do I do if I think my property has sustained hail or wind damage?

As soon as you feel your property has incurred damage, you should contact S.H. Vaughn Construction Co. We provide free damage inspections and will help you determine if you need to file an insurance claim.

If damage is found, what is the next step?

Contact your claims department to open a claim. They will schedule a date and time for an adjuster to inspect your property. You then need to call S.H. Vaughn Construction Co. with your scheduled appointment time, we will meet with you and the adjuster.

What if I have damage that needs to be addressed immediately?

Should you require any temporary repairs to prevent further damage to your property – your insurance claims department can authorize immediate attention.  Be sure to keep all receipts for your insurance company.  Contact S.H. Vaughn Construction Co. for Emergency Service or during our assessment we can provide immediate protection to meet your needs.

How will my insurance adjuster know about damage to the areas I have to have emergency repairs made to?

We suggest you take pictures of the damage prior to any repairs, or you can count on S.H. Vaughn Construction Co. to document any damages in a written report supported by pictures. We will share this information with your insurance adjuster when we meet with them for your claim inspection.

What happens after the insurance adjuster inspects my property?

You will receive a claim document outlining the scope of damage and the funds being made available for the repairs, less your deductible.  It is very important to evaluate the adjusters report – this determines the amount of money you will receive to handle the repair of all damages. S.H. Vaughn Construction Co. highly suggests having a professional contractor to review this report.  We use the same estimating software used by most insurance companies – we can make certain ALL of the material and labor necessary to repair your property has been accounted for.  If omissions are found, we will aid you in contacting your insurance company and supplying them with the information necessary to correct your claim.

What is recoverable depreciation?

Most homeowner policies grant coverage for full replacement cost provided the repairs are actually completed. Recoverable depreciation is the difference in cost between your current aged materials and the cost to replace them with new like type and quality materials. Insurance companies withhold this amount until all of the repairs are made. Once your final invoices are submitted to the insurance company, these funds will be sent to you.

Will I need to be home?

While the re-roofing is taking place, you do not have to be home. However, there are some trades in which you are needed to be on site and if that is the case we make an appointment with you.

Will there be any issues with accessibility to my home?

The only problem you will have with accessibility to your home is the day/days that your roof is being installed. We ask that you keep the driveway clear for roofing crews. It would be best to park on the street if you will need to drive during the process or if your car is parked on the driveway to keep it from getting hit with falling debris.

What about roofing materials?

Typically the materials are delivered the day before we start to re-roof your home, if it is a small residence the crews bring materials out the day of.

What will be done with the debris?

The debris will be disposed of by the crew.

What do I do with materials leftover?

Leave them where they are and an employee from S.H. Vaughn Construction Co. will be there within twenty four hours to pick them up and return them to the supplier.

What kind of warranty can I get?

Warranty requirements differ by every shingle producer. Contact your sales rep to see what warranties you qualify for, or to find out what you need to qualify.

Do I need drip edge or ice and snow products?

As for drip edge you don’t necessarily need it, but it does protect the wood fascia from rotting on the roof overhang. Ice and snow products are mainly needed in low pitch roof and roof valley to give the roof more protection from the elements.

How long should a roof last?

Like any building component, roofs degrade at different rates depending on a large number of factors: the quality of original construction, the level of abuse, the level of maintenance, appropriateness of design, etc. So how long should a roof last? We have seen poorly designed and installed roofs go as few as six or seven years before they failed, and we have seen old coal tar built up roofs that were over 60 years old. Most building owners, roofing contractors and designers feel 20 years is an acceptable service life.

What will a new roof cost?

The price of a new roof varies widely, depending on the material selected, the contractor doing the work, the home itself, area of the country, local labor rates, time of year and more. Keep in mind that cost is only one factor, and it must be balanced against the quality of the materials and workmanship. For each roofing material there are different grades, corresponding prices and a variety of styles and shapes. Be sure to look at the full product range and make a choice based on your budget and needs. Within the roofing profession there are different levels of expertise and craftsmanship.

What does hail do to a roof?

Shingles are designed so the granules block the UV of the sun and protect the asphalt underlay. As the shingles age, the granules fall off over time. The asphalt is exposed to the UV, it dries out and the shingle gets a “potato chip” appearance as the corners start to curl up. A shingle at the extreme end of its life is bubbled in appearance and is brittle to the touch. A 20-year shingle is warranted by the manufacturer to have a useful life of 20 years under optimal ventilation conditions. Hail does several things:

  • Accelerates granule loss
  • Accelerates shingle aging
  • Voids manufacturer’s warranties
  • Leads to other associated problems

What does hail hit look like?

A hail hit on a shingle looks like a “bruise” or a dark spot where the granules on the shingle have been knocked off and the asphalt underlay and sometimes the fiberglass mat is exposed. New hail hits will have a shiny appearance because the asphalt has been freshly exposed and has not had time to weather to a dull color.

My insurance adjuster said there was no hail damage on his first inspection, I asked my roofing contractor's estimator to call him and request to walk through a re-inspection with him. On the re-inspection the adjuster concluded that there was hail damage and "totaled" the roof. Why such a dramatic turn around?

There are many reasons this can happen. Sometimes adjusters get to a roof too soon after the actual damage and the hits haven’t had a chance to weather. Sometimes the adjusters are inexperienced. Sometimes they were tired after looking at so many roofs that day. Sometimes they just make mistakes. The best results for the benefit of the homeowner are obtained when an experienced roofer walks through the inspection with the insurance adjuster and brings any further damage to the adjuster’s attention.